Wondering how your Facebook page’s performance compares against other pages? The social media analytics firm Quintly just released some interesting benchmark data that you can use for comparison purposes. Continue reading
Category Archives: Communities
The Value of Lurkers in Online Community
I’ve been thinking a good bit about the recent discussions surrounding whether lurkers have any value in an online community, and I have to weigh in on the side of lurkers – at least in association and non-profit communities. Continue reading
Good Reads, Jan. 13-19, 2013
Once again, the weekend has rolled around, and if you’re anything like me you’ll find yourself feeling behind on your reading and wondering what news and other interesting info you might have missed during the week. To help, here are some of the best articles I’ve come across this week: Continue reading
What Can Associations Learn from Andrew Sullivan’s Paid-Content Decision?
Daily Beast blogger Andrew Sullivan announced last week that he will begin charging readers to access his blog, The Dish. This is very big news in the journalism world, where the question of whether readers will actually pay for good content rages. But it also carries with it a lesson for associations – and really for anyone who has a website that they want people to visit. Continue reading
What “Cheers” can Teach You About Online Communities
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I can’t get the theme song from “Cheers” out of my head today. My son has started watching the show in reruns (Netflix streaming is an amazing thing, especially paired with a Roku box), so I’ve been hearing that theme song a lot lately:
“Sometimes you want to go
Where everybody knows your name,
and they’re always glad you came.
You wanna be where you can see,
our troubles are all the same
You wanna be where everybody knows your name.”
This got me started thinking about communities, and especially online communities. And I think perhaps the “Cheers” writers and song lyricist hit on something of a universal truth about community. Community, in any form — online or in person; in a bar or college dorm, or at a meeting or conference — is about making people feel welcome. A community is a place where people know and recognize each other, and rely on and support each other. Continue reading